Terms & Conditions

These Terms & Conditions govern your use of the Sargam® website (sargam.in) and any purchases made through it. By accessing our site or placing an order, you agree to these terms in full. Please read them carefully before proceeding.

1. About Us

Sargam Music Pvt. Ltd. is a company registered in India, operating from 42, Luthier's Lane, Kala Ghoda, Fort, Mumbai – 400 001, Maharashtra. GST Registration: 27AABCS1234A1Z5.

2. Eligibility

You must be at least 18 years of age to place an order on our platform. By placing an order, you confirm that you meet this requirement.

3. Products & Pricing

All prices on sargam.in are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We reserve the right to change prices at any time without prior notice. Prices are confirmed at the time of order placement.

Product images are for illustrative purposes. Handcrafted instruments may have minor variations in grain, finish, and tone that are inherent to their nature and are not defects.

4. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment is currently accepted via Cash on Delivery (COD). Online payment options (UPI, cards, net banking) will be available shortly.

5. Shipping

Please refer to our Shipping & Delivery Policy for full details on delivery timelines, areas served, and courier partners.

6. Returns & Refunds

Please refer to our Refund & Cancellation Policy for conditions under which returns and refunds are accepted.

7. Intellectual Property

All content on this website — including text, images, logos, and product descriptions — is the property of Sargam Music Pvt. Ltd. and is protected under applicable Indian copyright law. Unauthorised use or reproduction is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Sargam Music Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Contact

For any questions regarding these terms, contact us at support@sargam.in or call +91 98200 12345.